DELIVERY AND REFUND POLICY

 

Last Updated March 01, 2021

DELIVERY

Our products are super fresh! This means at this time all hand delivery orders & subscriptions are only within 25 miles from our urban farm, at Waxhaw, NC 28173. If you are outside this range, but would like to place a large order, please get in touch with us and we will work with you to make it happen.

Our standard delivery fee is $2 per order within 25 miles radius from our urban farm in Waxhaw, NC 28173. We offer free delivery if you order three or more boxes in a single order or subscribe to a weekly or bi-weekly delivery.

REFUNDS

 

We guarantee customer satisfaction. Every order is packed with care and delivered the same day they are harvested to ensure your products arrive in excellent condition.

We do not accept returns. However, if you are unsatisfied about the quality of the microgreens you received for any other reason, then please contact us. We will replace your order for free of charge (delivery on us), and we will do our best to address any other concerns.

If you would like to make a claim about your order, please contact us within 24 hours of receiving your products.

Please ensure that someone is available to receive your microgreens on the scheduled date of arrival. We are not responsible for products that spoil if nobody is available to receive them.